Your account
Your profile and security, notifications, plans and billing, support and feedback.
- 1Your profile: details, photo and appearanceChange your name, username, photo and email, and choose how BrainTally looks.
- 2Two-step sign-inProtect your account with a code from an authenticator app, and keep backup codes for when you don't have your phone.
- 3Security: devices and sign-insSee where your account is signed in, every device that has used it, and your recent sign-ins. Sign out everywhere if something looks wrong.
- 4Changing your emailMove your account to a new email address safely: the new address confirms, and the old one can stop the change.
- 5NotificationsUpdates about your security, billing, results and support tickets, in one place.
- 6Billing: your plan, payments and invoicesBuy or change a plan, switch between monthly and yearly, add an add-on, update your card, download invoices, or cancel.
- 7RefundsWhen a payment can be refunded, how to ask, and how long it takes.
- 8Getting help: support ticketsFind an answer in the help articles, or raise a ticket and follow the conversation with the team.
- 9Feedback and reporting problemsSuggest an idea, report something broken, or flag a wrong answer, and follow what happens to it.
- 10Your activityA record of sign-ins, security changes and account actions, including anything a support agent did for you.
- 11Privacy and your dataWho can see your results, what we keep, and how to have your account deleted.