Refund policy

Last updated September 3, 2026

Your BrainTally overall score is always free, so you can try the assessment without paying anything.

Trial period

The $1.99 trial fee unlocks your full category breakdown and certificate for 7 days. If you cancel before the trial ends, you will not be charged the recurring $19.95 monthly fee.

Monthly membership

Once the recurring membership begins, charges are billed monthly in advance and are generally non-refundable for the current period. You can cancel at any time, and you'll keep access until the end of the period you've already paid for.

Billing issues

If you believe you were charged in error, contact us and we'll review it — including reversing a charge where a technical issue on our end is the cause.